Shifting Gears with Unified

“We take care of the Customer ... and then some!

When it comes to choosing a health benefits plan, we know that each of your customers brings their own unique needs and goals to the table. At Unified Group Services, we’ll help you put your customers in the driver’s seat of their benefit plan with proven cost-containment strategies that can be customized around those precise needs.

Our dedicated team works meticulously through every aspect of the claims process to reduce costs and maximize savings.

So how do we do it?

Step 01

Results-Driven Reporting

Our proven results stem from our proprietary reporting package that encompasses both benchmarking and trend management—at no additional cost.

Step 02

Next-Level Customer Service

The superior service and support provided by our skilled team of professionals on a daily basis keeps our customers’ benefit plans on track and keeps them coming back—as evidenced by our 95% customer retention rate.

Step 03

Programs with Benefits

Ensuring that members utilize their benefits in the best, most cost-effective way takes dedication, education and the right blend of programs to fit each unique population.

Step 04

Claims Cost Control

We work through every part of the claims process to reduce costs and maximize savings. We also boast an average claim turnaround time of five business days.

Step 05

Simple, Secure Single Sign-On

Available 24/7 from anywhere, our secure single sign-on here at provides one avenue for all employer and employee benefit inquiries.

The Proof is in the Numbers!


Average Baseline Savings

(PLUS any discounts and rebates)

Programs & Services

Administrative Services

  • Medical
  • Rx
  • Dental
  • Vision
  • Flexible Spending
  • Weekly Disability Income
  • Health Reimbursement Arrangements
  • 5500 Preparation
  • Summary Annual Report
  • Utilization Review
  • Life Insurance Administration Billing
  • Organ Transplant Carve Out
  • High Deductible Healthcare Plans (HDHP)
  • 1095 Reporting
  • Custom Networks

Population Management

  • CareEngine
  • MyActiveHealth Engagement Platform
  • Disease Management
  • Online Wellness Tools
  • Onsite Wellness Programs
  • Onsite Biometric Screenings
  • Predictive Modeling
  • Healthcare Bluebook
  • Teladoc

All-Inclusive Pricing

  • Processing Medical/Rx Claims
  • Responding to All Inquiries
  • Filing of Specific & Aggregate Claims
  • Pursuance of Subrogation
  • Monitoring of COB
  • Eligibility Maintenance
  • Benefit Design Consultation
  • Benefits Website
  • Comprehensive Semi-Annual Reviews
  • HIPAA Privacy/Security
  • ID Card Production
  • 5500 Filing (if applicable)
  • Member Communication Materials
  • Medicare Part D
  • NY Surcharge Filing
  • Plan Document Restatement
  • SBC Preparation
  • W-2 Reporting

Comprehensive Data
Analytics and Reporting

All Unified customers and their consultant get access to a complete and comprehensive picture of their benefit plan with monthly reports, ad hoc reporting options and a semi-annual benefit plan review—providing the population health information necessary to make smart, actionable choices about future coverage options. provides convenient, 24/7 online access to benefit plan information through a secure, single sign-on portal. With just a few quick clicks, users can:

  • View Benefits Booklets And Information
  • Track Deductible Status
  • Receive Electronic Notification of Claims Payment
  • Look Up Claims In Real Time
  • Email Claims Account Manager Directly
  • Download or Request ID Cards
  • Inquire About Dependent Coverage
  • View Explanation of Benefits (EOB)
  • Access Online Wellness Tools
  • Identify Gaps In Care Status


“Unified Group Services understands who a broker is. They respect my role and are receptive and accommodating to my ideas.”

Valued Broker


“There is a structure in place at Unified Group Services that allows them to combine the attitude and customer service of a small company with the capabilities of a large company. I always feel welcome when I walk in the door.”

Valued Broker

let's talk today

Unified Group Services
P.O. Box 10
Pendleton, IN 46064

Local: (765) 608-6680
Toll Free: (800) 291-5837

How can we help you?