BROKERS

Personalized Health Benefits for Your Customers

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When it comes to choosing a benefit plan design, we know each of your customers brings their own unique needs and goals to the table. At Unified Group Services, we’ll help you personalize their benefit plan with proven cost-containment strategies, designed around their precise needs.

So how do we do it?

Result Driven Data Reporting

Our proven results stem from our proprietary reporting package that encompasses both benchmarking and trend management-at no additional cost.

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Next Level Customer Service

The superior service and support provided by our skilled team of professionals on a daily basis keeps our customers’ benefit plans on track and keeps them coming back-as evidenced by our 95% customer retention rate.

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Programs with Benefits

Ensuring that members utilize their benefits in the best, most cost-effective way takes dedication and the right blend of programs to fit each unique population.

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Claims Cost Control

We work through every part of the claims process to reduce costs and maximize savings. We also boast an average claim turnaround time of five business days.

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Simple, Secure Single Sign-On

We remove barriers for members to access benefit plan related resources securely through our UnifiedGrp.com portal. Members can seamlessly access these programs without typing in a separate username and password.

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Personalized Benefit Solutions

Programs & Services At-a-Glance

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Complete Health Plan Administration

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Unified Analytics

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Population Health Management

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All-Inclusive Pricing

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Complete Health Plan
Administration

  • Medical
  • Rx
  • Dental
  • Vision
  • FSA/HRA
  • COBRA
  • HIPAA
  • Custom Networks
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Unified Analytics

  • Comprehensive Data Analytics and Reporting
  • Ad Hoc Reporting Options
  • Semi-Annual Benefit Plan Review
  • A.I. Predictive Modeling
  • Interactive Medical & Prescription Claims Data Trend Analysis
  • No Additional Charge for Reporting - Ever!
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Population Health
Management

  • Virgin Pulse
  • Unified Advisor
  • Unified Care Connect (Chronic Condition Management)
  • Teladoc
  • Rx Advocacy
  • Healthcare Bluebook
  • CareEngine
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All-Inclusive Pricing

  • Processing Medical/Rx Claims
  • Filing of Specific & Aggregate Claims
  • Pursuance of Subrogation
  • Benefit Design Consultation
  • Eligibility Maintenance
  • Comprehensive Semi-Annual Reviews
  • Plan Document Restatement
  • SBC Preparation
  • W-2 Reporting
  • And more!
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Comprehensive Data

Analytics & Reporting

All Unified customers get access to a complete and comprehensive picture of their benefit plan with monthly reports, ad hoc reporting options and a semi-annual benefit plan review—providing the population health information necessary to make smart, actionable choices about future coverage options.

UnifiedGrp.com

UnifiedGrp.com provides convenient, 24/7 online access to benefit plan information through a secure, single sign-on portal.

With just a few quick clicks, users can:

  • View Benefit Booklets and Information

  • Track Deductible Status

  • Receive Electronic Notification of Claims Payment

  • Look Up Claims in Real Time

  • Email Claims Account Manager Directly

  • Download or Request ID Cards

  • Inquire About Dependent Coverage

  • View Explanation of Benefits (EOB)

  • Engage in Consumer Driven Tools

  • Access Network & PBM Information

What Our Customers Saying About Unified?

“I can’t say enough about Unified Group Services - you are undoubtedly the most knowledgable and responsive TPA I have worked with and if I ever get the chance, I will recommend your company to others. I will miss you and again, thanks for everything.”

Retiring Human Resources Manager

“Thanks to the whole team at Unified from-the people who we see and communicate with directly to the people behind the scenes who have put forth the effort to get our plan off and running smoothly by January 1. The presentation went very well today and both Dave and Megan did a great job with the presentations. David you really had a way of making people feel comfortable about asking questions and I would have to say this is the most employee participation we have ever gotten at a company-wide meeting. I have already received some positive feedback from some of the employees.
We’re off to a great start - keep up the good work!”

Valued Customer

“I just wanted to say how impressed I am with Unified’s claims data and reporting tool. I have wished to create an interface like this in the past, but frankly getting the data alone is extremely difficult, let alone developing such a comprehensive, user-friendly tool set. There are a multitude of possibilities here for proactively identifying members with Case Management or Disease Management needs, as well as enhancing our nurses’ abilities to provide the most thorough service possible for our customers. I look forward to using this tool in the future, and imagining that it will make a significant difference in our process.”

Case Management Vendor

“I have never worked with such a great group of people. Everyone that I have ever dealt with within your organization has been top of the line. No one likes to hear bad news, but it seems that we, the customer, only take time to contact the service organizations we deal with day to day, when we have problem news. So I thought it appropriate to give you some good news. Keep up the great job and tell your people that I appreciate their dedication to doing a good job each and everyday, and each and every time I talk with one of them.”

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