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As the Coronavirus (COVID-19) spreads throughout the country, we want to assure you that Unified Group Services takes both the continuity of business operations and the protection of our employees with the utmost importance.
Unified’s business operations are currently uninterrupted, however, as the situation evolves, we have continuity plans in place to provide our customers with the … and then some, that you are accustomed to.
In an effort to mitigate the spread of viruses, Unified will be limiting visitors in all capacities.
If it is determined that normal business operations need to be altered, Unified will notify you in the following methods:
- Email Notification
- UnifiedGrp.com home page
- Phone message when calling into our office
- Social Media Platforms
Additionally, Unified is equipped to provide assistance remotely for any inquiries via UnifiedGrp.com.
Via our member portal, members can view claims, deductible status, and email claims questions from their computer or mobile app. If a question cannot be answered through our site – you may select the Contact Us button and our team will respond to inquiries as quickly as possible.
Medical Providers also have 24/7 access to UnifiedGrp.com to view member eligibility and benefits.
This is an ever-evolving situation and we value your partnership as we continue to evaluate the impact of the Coronavirus.