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• Claims Account Manager

Send resume and salary requirements to:

Unified Group Services
HR Department
P.O. Box 10
Pendleton, IN 46064

Submit Resume, Salary Requirements, Application

No phone inquires please.

Does coming to work Monday through Friday 8 a.m. to 5 p.m. sound dull and boring? Well it might be at some businesses, but idefinitely not at Unified. Our company focus is processing health care claims in a timely, professional, and courteous manner for self-funded employer groups as well as providing superior customer service. Our business presents new learning opportunities every day in a fast-paced and fun atmosphere that will offer you a feeling of self-fulfillment and a sense of accomplishment at the end of the day.

Our Management Team believes in giving back to the community through monetary contributions as well as encouraging staff to participate in periodic community projects sponsored either by Unified or its employees. We also create several fun “casual” days throughout the year to keep the atmosphere at work energetic and lively.

Unified offers an employment environment that encourages open communication, teamwork, and individual empowerment. We believe that every employee is important and we are focused on making this an excellent place to work. One of our company values is to provide good jobs to area residents in a pleasant, family-friendly work environment that all employees, including the founders of the company, enjoy coming to everyday. Our proudest moments come when our employees confirm that we are succeeding.

If this sounds like a company that you would enjoy working for and have the necessary qualifications for an open position, we would be happy to review your application and consider it for employment.

CLAIMS ACCOUNT MANAGER

Job Summary:

This person processes medical, dental, and vision claims for their assigned clients and occasionally may be requested to help other team members process claims when someone is out of the office. This job requires an employee to be familiar with keyboarding since our company standard of processing claims is to have them entered in the computer within five days of receipt.  This position is also responsible for taking phone calls, responding to emails and faxes concerning their group’s claims.  Claims Account Managers work together in teams so it is often necessary to assist other Account Managers with phone calls regarding their groups during lunches, vacations, etc. as needed.  Therefore, this essential team support requires the employee to work inside the office. This position requires excellent customer service skills.  This position is much more than data entry although that is a large part of the position.  This job requires knowledge of the client’s plan and their requirements regarding the benefits.  A claim can be a routine claim with a simple application of a payment code or it can be a complex scenario requiring additional records, forms, professional review, etc. before completion and payment is rendered. 

As with any job there may be other tasks assigned when necessary.

Job Qualifications:

High school diploma or G.E.D.  Some college helpful, but not required.

Polite, courteous, and professional phone skills.

Excellent attendance

Excellent customer service and a desire to exceed customer expectations.

Familiarity with word processing programs, Microsoft Outlook, and working knowledge of WLT is helpful. 

Good organizational skills.

Self motivated and self starter.

Willingness to learn.

Essential Functions:

Attention to detail, data entry, and excellent phone skills, are key components of this job.

Hours Required:

40 per week - Monday through Friday 8:00 a.m. to 5:00 p.m.

Pay Basis:

Hourly

Unified Group Services is an Equal Opportunity Employer.  We provide a health plan, matching 401K plan, life insurance, short & long term disability, health clinic and sponsored wellness programs.