We Drive Benefits in a better direction

“We take care of the Customer ... and then some!

At Unified Group Services, we drive benefits in a better direction—starting with our commitment to "take care of the Customer ... and then some!"

“take care of the Customer... and then some!” stands for so much more than just paying claims. We empower our customers with resources and tools to effectively lower their claim spend through our personalized service, cutting-edge data reporting capabilities and unmatched claim turnaround time.

We think choosing, implementing and administering affordable, high-quality employee health benefits should be a simple and streamlined process for everyone involved!

We Take Customer Service to the Next-Level

Benefit Packages Structured to Your Specific Needs

95% Customer Retention Rate

99.8% Claims Processing Accuracy

Dedicated Claims Account Manager

Live-Answer Phone Service

Single Sign-on Access at UnifiedGrp.com

Comprehensive Data Analytics and Reporting

All Unified customers get access to a complete and comprehensive picture of their benefit plan with monthly reports, ad hoc reporting options and a semi-annual benefit plan review—providing the population health information necessary to make smart, actionable choices about future coverage options.

Custom reporting can be produced based on your individual needs and updated data is available the next business day!

  • A.I. Predictive Modeling
  • Pre-Built Custom Queries
  • Interactive Medical & Prescription Claims Data
  • Trend Analysis
  • Updated Every Night
  • No Additional Charge for Reporting – Ever


Average Baseline Savings

(PLUS any discounts and rebates)

Programs & Services

Administrative Services

  • Medical
  • Rx
  • Dental
  • Vision
  • Flexible Spending
  • Weekly Disability Income
  • Health Reimbursement Arrangements
  • 5500 Preparatioin
  • Summary Annual Report
  • Utilization Review
  • Life Insurance Administration Billing
  • Organ Transplant Carve Out
  • High Deductible Healthcare Plans (HDHP)
  • 1095 Reporting
  • Custom Networks

Population Management

  • CareEngine
  • MyActiveHealth Engagement Platform
  • Disease Management
  • Online Wellness Tools
  • Onsite Wellness Programs
  • Onsite Biometric Screenings
  • Predictive Modeling
  • Healthcare Bluebook
  • Teladoc

All-Inclusive Pricing

  • Processing Medical/Rx claims
  • Responding To All Inquiries
  • Filing Of Specific & Aggregate Claims
  • Pursuance of Subrogation
  • Monitoring of COB
  • Eligibility Maintenance
  • Benefit Design Consultation
  • UnifiedGrp.com Benefits Website
  • Comprehensive Semi-Annual Reviews
  • HIPAA Privacy/Security
  • ID Card Production
  • 5500 Filing (if applicable)
  • Member Communication Materials
  • Medicare Part D
  • NY Surcharge Filing
  • Plan Document Restatement
  • SBC Preparation
  • W-2 Reporting

Controlling Costs
One Claim at a Time

We work meticulously through every part of the claims process to reduce costs and maximize savings!

Our comprehensive claims process includes:

  • Targeted Claims Auditing
  • Transparent Subrogation
  • Successful Coordination of Benefits
  • Ineligible Claim Detection
  • Leading Claim Processing Software
  • Integrated Payment Review


24/7 Access to Benefit Information Through a Secure, Single Sign-on Portal

With easy access to monthly reporting, UnifiedGrp.com is your one-stop shop to get the info you need about your group’s benefits—all in one convenient, confidential location. Plus, your employees get all the benefit plan access they could ever want, allowing them to:

  • View Benefits Booklets And Information
  • Track Deductible Status
  • Receive Electronic Notification of Claims Payment
  • Look Up Claims In Real Time
  • Email Claims Account Manager Directly
  • Download or Request ID Cards
  • Inquire About Dependent Coverage
  • View Explanation of Benefits (EOB)
  • Access Online Wellness Tools
  • Identify Gaps In Care Status


“I can’t say enough good things about Unified Group Services – you are undoubtedly the most knowledgeable and responsive TPA I have worked with and if I ever get the chance, I will recommend your company to others.”

Human Resources Manager


“Thanks to the whole team at Unified from the people who we see and communicate with directly to the people behind the scenes who have put forth the effort to get our plan off and running smoothly by January 1. The presentation went very well today and both Dave and Megan did a great job with the presentations. David you really had a way of making people feel comfortable about asking questions and I would have to say this is the most employee participation we have ever gotten at a companywide meeting. I have already received some positive feedback from some of the employees. We’re off to a great start – keep up the good work!”

Valued customer


“I just wanted to say how impressed I am with Unified’s claims data and reporting tool. I have wished to create an interface like this in the past, but frankly getting the data alone is extremely difficult, let alone developing such a comprehensive, user-friendly tool set. There are a multitude of possibilities here for proactively identifying members’ needs, as well as enhancing our nurses’ abilities to provide the most thorough service possible for our customers. I look forward to using this tool in the future, and imagine that it will make a significant difference in our process.”

Case Management Vendor


“I have never worked with such a great group of people. Everyone that I have ever dealt with within your organization has been top of the line. No one likes to hear bad news, but it seems that we, the customer, only take time to contact the service organizations that we deal with day to day, when we have problem news. So I thought it appropriate to give you some good news. Keep up the great job and tell your people that I appreciate their dedication to doing a good job each and everyday, and each and every time I talk with one of them.”

Company Treasurer

let's talk today

Unified Group Services
P.O. Box 10
Pendleton, IN 46064

Local: (765) 608-6680
Toll Free: (800) 291-5837


How can we help you?