“We take care of the Customer ... and then some!

At Unified Group Services, we don’t think that health insurance should be complicated. We want to make it as easy as possible for you to get the most out of your benefits.

Whether you have a question about a Unified program or service, need to verify coverage, want to check the status of a recently filed claim, or need assistance with locating an in-network provider—our knowledgeable and experienced team of professionals is always here to help!

Member Contacts

Unified Group Services

P.O. Box 10

Pendleton, IN 46064

Toll Free: (800) 291-5837

Live Answer Phone System: Real people—not an automated voice system—answer calls during our regular business hours (8:00 a.m. to 5:00 p.m. EST Monday – Friday). After hours, you can leave a voicemail message that will be sent directly to your plan’s Dedicated Claims Account Manager.

Get the information you need about your health plan
The MOMENT You Need It!

From claims status to eligibility information, is your one-stop shop to get the most out of your benefit plan—all in one convenient and secure location, available 24/7.

Login now to:

  • View Benefit Plan Document and Summary of Benefits Coverage (SBC)
  • Track Deductible Status
  • Look Up Claims In Real Time
  • Receive Electronic Notification of Claims Payment
  • Email Your Claims Account Manager Directly
  • Inquire About Dependent Coverage
  • Download or Request ID Cards
  • View Explanation of Benefits (EOB)
  • Access Online Wellness Tools
  • Consumer Driven Products

Programs with Benefits

On top of providing industry-leading wellness tools and resources to help you live a better, healthier life—our commitment to ensuring that all Unified members get the best care, at the right time, and for the fairest price is unwavering.

Here are some of the many programs and services that may be available to you!

  • Unified Wellness
  • Unified Advisor
  • Teladoc
  • Concierge Pharmacy
  • Healthcare Bluebook
  • Unified Care Connect
  • Near-Site Clinics
  • CareEngine
  • Living Connected

Contact us to learn more.


What are Our Members Saying?

“My husband has had several medical issues this year, including an out of state hospitalization so we have had more than ample opportunities to make use of our medical coverage this year. As for working with providers, my claims account manager did an outstanding job! I was completely unaware that they would attempt to contract for lower pricing for these out of state expenses (much less out of network) and when part of those attempts went awry, recalculating payment for our many billing issues. I know she spent countless hours and kept me very informed through the entire process.”

Health Plan Member