Member contacts
Live Answer Phone System: Real people—not an automated voice system—answer calls during our regular business hours (8:00 a.m. to 5:00 p.m. EST Monday - Friday). After hours, you can leave a voicemail message that will be sent directly to your plan’s dedicated claims account manager.
We’re Committed to You
At Unified Group Services, we believe health insurance should not be complicated. We want to make it easy for you to get the most out of your benefits to enhance your health and well-being.
Whether you have a question about a Unified program or service, need to verify coverage, want to check the status of a recently filed claim, or need assistance finding a doctor or other provider - our knowledgable and experienced team of professionals is always here to help!
Get the information you need about your health plan
the moment you need it!
From claims status to eligibility information, UnifiedGrp.com is your one-stop shop to get the most out of your benefit plan—all in one convenient and secure location, available 24/7.
Login Now to:
View Benefit Plan Document and Summary of Benefits Coverage (SBC)
Track Deductible Status
Look Up Claims in Real Time
Receive Electronic Notification of Claims Payment
Email Your Claims Account Manager Directly
Inquire About Dependent Coverage
Download or Request ID cards
View Explanation of Benefits (EOB)
Access Online Wellness Tools
Programs with Benefits
We provide industry-leading wellness tools and resources to help you live a better, healthier life. Our commitment to ensure all Unified members get the best care, at the right time, and for a fair price is unwavering.